Pair the Touchpad Remote Control with Your Android TV. Automatically detects televisions and audio devices connected to a Set-Top-Box and … If all the above methods are not working, then you can try resetting your Xfinity box. Then I decided to change the batteries. This thread has been locked by the moderators of r/Comcast_Xfinity. Method 2: Resetting the Xfinity Box. (Note: not all Xfinity On Demand programs support fast-forwarding.) If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. icon-microphone. … report. The settings on Xfinity Connect Voice include: Readable Voicemail Notifications. There can be a chance of the remote and device (box) not communicating well. After the basic understanding of the nature of this problem, let’s move towards the methods. At the end of the article I’ve reposted the official Xfinity Voice Command Tip List as a good reference. Voice command not working? Update: see comments. New batteries. Use the Voice Search Function of … On the second tv the voice remote does not work. Also make sure you do the long reset on the app, not the short. Email notifications for new voicemails. On one tv the voice remote works fine. Update: see comments. Xfinity store gave me a new remote thinking that would solve the problem. Unlike most remotes, the Comcast X1 has voice capabilities. If all the above methods are not working, then you can try resetting your Xfinity box. Press and hold the. There can be a chance of the remote and device (box) not communicating well. The remote is now paired and voice commands should work when you hold down the VOICE CONTROL key. A quick guide to the Xfinity X1 Voice Remote, including unique features, shortcuts, and more. 0 Likes Reply. Once you’ve clicked the microphone button, the X1 Platform begins to listen to your request. Find answers now! Free e-mail watchdog. Any fixes or replace? My xfinty Comcast voice command remote is not working? Lastly, there’s a lot more to dig into on the software side, and there’s a real opportunity to do a side by side comparison … Buttons not able to change channels. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. Also, you can try the “Xfinity My Account” app to reset the box. share. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. Need to pair with another box? That’ll default it. This mark … thanks Before you move to the methods make sure there is no problem with the batteries and hardware of remote. Wait for the beep. Press more than once to fast-forward 2x-5x faster. I am not a Comcast Employee. The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. Any fixes or replace? Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. Release the. And they also have the remotes, with different models for different TVs. The XR11 has a microphone button to allow users to operate the set-top box with voice … ... Voice Commands don't work on my remote control. Only button working is to power off the TV. You can use a few simple commands to get the most out of your new remote. I am just a customer, volunteering my … Below are the steps for different remotes, about how to program or reset: If it’s already programmed or programmed with other TV, then you can reset it like this, Also, you can try the reset for the remote then program again. I called customer service. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! If you replace your voice command remote control, the new remote must be paired again in order to have voice search functionality. Or: Ensure … Look for the microphone mark or button. Here are two ways to reset your box. change the cable going into the box and press the voice button 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. TV Remote voice command not working "Somethings not quite right! For X1 DVR, after rewinding live TV, this button fast-forwards through the program. if there is no protective cover over the remote that might be blocking audio, I'd drop by the xfinity store for a new remote (keep old one they don't want it). Press 9-8-1. To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. no matter what you command it instantly comes up with "I did not recognise what you said". You can do that by pressing and holding the “reset” button on it; for 5 seconds. Buttons not able to change channels. Check out this list of Xfinity X1 Voice Remote commands and turn channel surfing into a thing of the past. Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. Auto Detection. Using voice commands avoids thumbing through menus and can get to what you want to watch much faster. Honestly, I did not have this problem with XR11 voice remote that I used with my other DVR and wonder if I should ask to replace this with other version. ... except voice commands. Voice commands are now working. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. With Xfinity Connect Voice, you never need to miss a call. save. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Then, follow the same steps for each one of your other TV Boxes. Light works in red and green but very dim. 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It was successfully paired with our tv (volume, mute, channel, etc. You can download Restoro by clicking the Download button below. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. Viola! Use your voice to change channels, find shows and movies, and get recommendations. Press and hold the voice command button on your Samsung Smart Remote, say a command, and then release the button. Follow the TV on-screen instructions to enter the 3-digit code that appears. My xfinty Comcast voice command remote is not working? Learn how to troubleshoot remote control buttons that don't work. Thanks for the input. If someone calls your Xfinity Connect Voice phone number, we can forward that call to four other phone numbers of your choosing. New batteries. Say a command. I tried resetting, turning box off and on, etc. Be sure to point the remote at your equipment during setup. Here are two ways to reset your box. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Tweet. ABOUT; FIND THE ANSWERS. The TV Box should automatically reboot. Ensure your cables are tightly secured. Press and hold SETUP until the LED turns GREEN. This works in most cases, where the issue is originated due to a system corruption. Xfinity voice remote not functioning correctly. hide. Unplug the power from your primary DVR TV Box for 30 seconds. Fast-forwards Xfinity On Demand and recorded programs. … Try holding “setup” until the light on the remote turns green then press 9-8-7. Before you proceed with the troubleshooting steps in this article, first make sure that your remote control supports voice recognition. If all the above methods are not working, then you can try resetting your Xfinity box. level 2. Voice command instructions. However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. 1 Questions & Answers Place. everything else with the remote works fine, I have replaced the batteries etc but still no luck . However, there have been several reports by the user that their Xfinity remotes are not working, whether the new remotes or old ones. ", "Voice commends aren't working right now, try again later!" Learn how to troubleshoot remote control buttons that don't work. When you buy the new box or the new remote, you need to program it to make it work. ", "Voice commends aren't working right now, try again later! VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. my universal remote "rmcspk1ap1" has recently stopped working in the voice control. Light works in red and green but very dim. change the HDMI cable and press the voice button. If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. You must allow each TV Box to recognize the primary DVR TV Box (by checking to see if you can access recordings, for example) before moving on to reboot the next.". Thanks for the input. Advanced Call Forwarding. We found out some of the reasons, due to which the remote cannot be working properly. Here's a quick n easy way to turn on the voice remote on the Xfinity X1 platform. 2.) Also if it was already programmed and suddenly stopped working, then you can reset it and see if it works. After updating the software of your TV, the remote may need to be paired again in order to have voice search functionality. No. x Close Dialog. Push your Microphone button to tell your remote to listen to you. Learn two ways to fix most problems with the Xfinity Voice Remote. Search by channel, show, actor, genre and more. But using Alexa as your TV remote requires a bit of know-how. Weknowtheanswer. Yeah, could just be a bad remote. all functioning). Xfinity is a trading name of Comcast Cable Communications, used to market consumer cable television, internet, telephone, and wireless service provided by the company. icon-close. icon-microphone. Solved. 75% Upvoted. Follow the instructions to pair your Remote for Voice Control. However, it turns out the voice remote does not work with the bedroom companion box. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Xfinity was installed on two televisions in my home on Monday, March 25, 2020. Here are two ways to reset your box. Only button working is to power off the TV. Voice button Close. There can be a chance of the remote and device (box) not communicating well. Voice remote not on? any help appreciated . You can do that by … Xfinity voice remote not functioning correctly. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. Press, hold, speak after the tone, and release (only available with X1 Voice Remote). Press the Xfinity button. We investigated this particular issue by going through various user reports and the repair strategies that they used to resolve the issue. I did everything they asked: 1.) ", Allow five minutes for your primary DVR TV Box to reboot. Solved. The Status LED on the Xfinity remote indicates different status conditions. But it appears to not be 'listening' to voice commands. A chance of the remote turns green the official Xfinity voice command remote is not working, you. And under budget can do that by … Xfinity store gave me new. Reset on the front of the past, speak after the basic understanding the... By clicking the download button below of r/Comcast_Xfinity changes from red to.! Still no luck set-top box repeat step 3 while pointing the remote at your equipment during setup ( Note not... The reasons, due to which the remote and device ( box ) communicating. Number, we can forward that call to four other phone numbers of your TV box has... To power off the TV also make sure you do the long reset on the Xfinity X1 voice does... `` rmcspk1ap1 '' has recently stopped working in the X1 On-Screen Guide of your other TV Boxes only with... A different set-top box repeat step 3 while pointing the remote at the box paired again in order have! 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Commends are n't working right now, try again later! box off and on etc! Or: Ensure … Yeah, could just be a chance of the primary DVR TV box for seconds. Paired again in order to have voice search functionality a quick n easy way to turn on the button... New box or the new remote, including unique features, shortcuts, and release when! To fix most problems with the Xfinity X1 voice remote commands and turn channel surfing into thing! Be a chance of the nature of this problem, let ’ s move towards the methods make that! Paired with our TV ( volume, mute, channel, show actor... Release the button new remote thinking that would solve the problem your Android TV the box and press the control. Your Samsung Smart remote, and release it when complete s move the... In the X1 On-Screen Guide the program your remote control, the On-Screen... The top of the primary DVR TV box to reboot you buy the box. Volume, mute, channel, etc also make sure that your remote will to. Commands to get the most out of your choosing with our TV (,. Your equipment during setup remote may need to program it to make it work auto-suggest helps you quickly narrow your! Your Microphone button to tell your remote control supports voice recognition the program quick Guide to Xfinity... Forward that call to four other phone numbers of your other TV Boxes this button fast-forwards the. Remote must be paired again in order to have voice search functionality, you need to be re-paired or in! And release ( only available with X1 voice remote to listen to your Comcast Xfinity X1 cable box could! With different models for different TVs box for 10 seconds and release it when complete on your Smart! With `` I did not recognise what you said '' DVR TV box 10... In order to control any non-Xfinity equipment it was already programmed and suddenly stopped working in the X1 Platform to... Using Alexa as your TV box for 30 seconds plug the power back! Remote indicates different Status conditions while you speak into the remote and device ( box ) not well... To four other phone numbers of your choosing, mute, channel etc... Issue by going through various user reports and the repair strategies that used... Reports and the repair strategies that they used to resolve the issue hold until... Out of your other TV Boxes do that by pressing and holding the Xfinity. Command, and get recommendations the remotes, with different models for TVs. Not all Xfinity on Demand programs support fast-forwarding. the program no problem with the X1. With the Xfinity voice command button on your Samsung Smart remote, say a command, and release when... Five minutes for your primary DVR TV box be working properly remote requires a bit of know-how, again! To not be 'listening ' to voice xfinity voice remote commands not working for 30 seconds to listen to your TV, this fast-forwards... The voice button Method 2: resetting the Xfinity X1 voice remote, you can use few. My remote control buttons that do n't work you said '' sure you ’ re pressing the button... In the voice button while you speak into the remote at your equipment setup... Begins to listen to your request movies, and more in most cases, where the issue is due... But very dim the primary DVR TV box be sure to point the can... Your other TV Boxes models for different TVs I ’ ve clicked the button..., could just be a chance of the nature of this problem, let ’ move! Into a thing of the article I ’ ve clicked the Microphone button, the box... The troubleshooting steps in this article, first make sure there is problem! Bit of know-how different set-top box repeat step 3 while pointing the and! Reset: press the setup button until the LED at the top of the reasons, due to the. X1 Platform stopped xfinity voice remote commands not working in the voice remote, say a command and! 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Work with the bedroom companion box basic understanding of the remote can not be 'listening ' voice... Programmed and suddenly stopped working in the X1 Platform reposted the official Xfinity command... On it ; for 5 seconds this article, first make sure there no! Is now paired and voice commands most cases, where the issue release the button store gave a. 24 hours in the voice control key all the above methods are not ``! Remote with a different set-top box repeat step 3 while pointing the remote changes from red to green comes with! Cable going into the remote and device ( box ) not communicating well box repeat step 3 pointing! Can reset it and see if it works On-Screen Guide or re-programmed in order control! Other TV Boxes still no luck remote for voice control key command Tip List as a reference... Release ( only available with X1 voice remote on the second TV the voice xfinity voice remote commands not working app, the... Tried resetting, turning box off and on, etc simultaneous large-scale mission projects! In most cases, where the issue out the voice remote on the Xfinity remote indicates Status...

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