Downlo… Groceries delivered to your door in as little as an hour. Did they give us someone else’s order? Instacart has lost of issues specially with location of store to the area of the customer sometimes we drive 20 miles to the customer when there is a store much closer, Just and irriating for the customer we bust our buts to communicate with the customer and make sure that we are getting the items or replaceing them as the customer wishes if items are out of stock. I gave the meat back to him and he reassured me that I would be reimbursed. so PLEASE before you jump into instacart do your homework or it will cost you plenty much more than you bargain for! Instacart also values providing prospective contractors with a fair chance to pursue opportunities. We checked other sites out and none had any availability or too expensive, too restrictive - really this is the best in this situation. I have also done instacart and they constantly deactivated my account saying I was not who I said I was even after … Probably worst customer service i ever recieved in my life. sometimes TEN. It was great having food delivered instead of having to pick it up. We found for you information about the company Instacart in Kelowna, British Columbia, Canada Edit About Instacart: We've found and put on this page the company Instacart info, which is located in the Kelowna, region British Columbia. But please note that this is not first time, i keep asking them for store receipts and they keep saying technical issues.My concern over this issue is on transparency, I am fine if they want to charge an higher amount, that will help shoppers too to gain good tips. This doesn't even make sense! Watch Out!!! i loooove instacart. ...I am awaiting my replacement order. I know this is a cardinal sin, but I didn’t tip her because the service was so bad. refuse to wear a mask in store. They are thieves. Customer service there needs some work as they do nothing about replacing it or crediting you. Your experience can help others make better choices. The agent said she would refund me $37 but instead, I found out when I phoned today, that it was put as a credit on my account. Based on the opinion of 4 people. Consumers use the mobile app that links up to most well … Ratings and reviews have changed. Instacart Shopper Summary. Forgot account? Emily Arsenault doesn't recommend Instacart Shopper Canada. I tried reaching them for raising a concern no one provides us the store receipts. Horrible customer service very rudeEvery time I sent complaint they reported thank you for your email if there's anything else I can help you with just contact us.They never even acknowledged my issues I sent eight emails received with reports non that considered my complaintPlus be very aware they drastically increase prices from stores you buy fromWorst experience will never use and if I know anyone who is considering using them I'll tell them what happened to me. We got the “delivery in 15 minutes” text about 2.5 hours in but nothing was ever delivered. Even though was furious so bad I could not shop but they still kept sending me batches with no disregard for the customers saftey. Do NOT give this service access to your bank account! Instacart also values providing prospective contractors with a fair chance to pursue opportunities. Enjoy! I don't know why this is has not been approached yet. I started using Instacart last year and have placed over 30 orders since then. | Read 21-40 Reviews out of 4,833 While the idea of instacart is great, it doesn't respect the privacy of the customers. Recent recommendations regarding this business are as follows: "do my best", "Instagram", "Never work for … Some chat during, some at the end - but it has always worked out just fine - really good actually. VERY BAD EXPERIENCE! More than 75% of what was ordered in my cart was suddenly “unavailable”. I will be pursuing this further with Superstore directly as well as this is not good customer service on their part. Not Now. Then with the meats, she gave me all lower priced than the one I ordered and never adjusted the price. I have also checked my charges and all are absolutely correct - no issues. My advice, don't trust instacart to do your grocery shopping for you. I won't be using this company again. Then went ahead and cancelled my membership for me, gave me no apologies on their end, and still charged me a pro-rated amount. The option for ordering from membership only stores like Sam’s Club and Costco is a huge plus and will likely be the only way I order from Instacart … Nothing ever is done 100% correctly, shoppers are constantly lazy and lie straight to your face, and frequently steal items. Their explanation:"I’m sorry the credit didn’t apply to your purchase. Literally every single thing on my order was later "unavailable". Even if this money is returned, this is dishonest business exploiting a national tragedy. Order from home, work, or on the go and have fresh produce, food, and more delivered from local stores near you. Customer service is a failure and the only resort is to cancel my credit card in order to avoid future unauthorized transaction. They sell your info and the service delivery is so bad it's laughable. When I phoned to ask what was going on with this I was hung up on and could not contact them again unless I use email or wait another 30-45 minutes on the phone. The customer rep kept saying oh i solved it and then i look it was not solved. I’ve used Instacart 4 times, and twice I’ve had terrible experiences. Between the shoppers having basically zero accountability - communication and willingness to find replacements is left entirely to the shopper's whim - and the technology constantly glitching/failing at crucial moments, nearly every order I've placed comes with an issue attached.When the pandemic started I figured it'd be worth it to rely on instacart, and now months later I never want to give this company another cent because of the terrible quality employees it seems to magnetically attract. Recent recommendations regarding this business are as follows: "STAY AWAY! 1,562 reviews for Instacart, 1.3 stars: 'Terrible company and shoppers, I have very bad experience not just once but 4 times, today I got a small toilet paper roll delivered when I ordered for a large pk of … After reading these reviews I’m just praying I’ll actually receive one! Now it's easier to find great businesses with recommendations. I not only use Instacart for my family but for friends, extended family and others in need. Since $50 was not enough to cover Instacart’s fraud, it somehow plundered my bank account! My tip was adjusted and closed without my permission and Instacart can't adjust my tip and neither can the store. :(. From what I have been reading people use to get batches and now they are lucky if they can get one batch a day for what a whopping $15-20 if your lucky and then what pay taxes on top of that $15-20 a day LMFAO. I can't afford $99 extra anything right now due to my unemployment status. 2,091 reviews from Instacart Shoppers employees about Instacart Shoppers culture, salaries, benefits, work-life balance, management, job security, and more. ‎Shop online & get your groceries delivered directly to your door in as little as 2 hours. I got everything important that we needed. So Buyer BEWARE. The pay was not very good and batches are very inconsistent where I live. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The reviews about working for Instacart are mixed. Ya no thanks Instacart. I checked my items against the receipt and found they overcharge by roughly $10. Instacart is a San Francisco, CA based company, that operates as an on-demand grocery delivery service provider, which prides itself on same-day deliveries. I have twice explained the error to Instacart but have received no acknowledgement of the complaint. It was an okay job. Instacart is a platform that connects shoppers in their areas to shop and deliver groceries. Many Instacart users recommend doing a final review of the cart before officially submitting the order, and utilizing the “Preferences” button if necessary. Instacart was first mentioned on PissedConsumer on Jun 16, 2015 and since then this brand received 2107 reviews.. Instacart ranks 49 of 253 in Food Delivery … 307 reviews from Instacart employees about Instacart culture, salaries, benefits, work-life balance, management, job security, and more. Not bad as per delivery service. So, lesson learned! No I will not be waiting another two weeks for an email that I'm suppose to reply to immediately that will never be sent in the first place. It seems simple, right? Instacart is a platform that connects shoppers in their areas to shop and deliver groceries. Then the frozen broccoli I ordered the big sizes and she got me the small sizes so there's another 8 dollar lost there. Maybe there will be one. It's wonderful when it works. "Also note not at any time was I provided nor advised that you had to hit a monthly minimum....grrMaybe this is Superstore's fault or maybe your Instacart but I never had to sign up to use the service other than signing in with my PC ID. I ordered $240 of groceries from Costco through Instacart. Terrible company to deal withI used the service for the first time yesterday. Instacart is a great service and I use it all the time. The day came where somebody is finally doing my shopping. I immediately contacted them and got a dry response. Now they have lots of windows open . Instacart Overview. Instacart was first mentioned on PissedConsumer on Jun 16, 2015 and since then this brand received 2100 reviews.. Instacart ranks 49 of 252 in Food Delivery category. Shoper help is all automated. Used them for the first time today for a pickup from Costco - I ordered 3 boxes of frozen croissants and ended up with 3 boxes of ready baked - they refunded the difference, but I'm not sure what to do, now, with 90 baked croissants - will try to freeze and reheat,,,:o{ Might be OK to use them to pick up obvious items - the ability to have them scan a product and compare to the order might ensure they're getting the correct thing...?! Btw. What in the actual heck?! But, instacart CS team says that they don’t charge extra and they only charge service fee which is 8$ in my case. Items you didn't order can be added to your bill. They honestly have the WORST customer service of any company I have ever dealt with. Get Instacart SSO Branding delivered in 3 easy steps Order fresh groceries online Shop at Instacart SSO Branding from any … Items that have a price on the label clearly saying $10 will be $12 on the receipt. Fraud stay away!! The best part that I didn't realize until it happened was that I could communicate with my shopper live while they were shopping my order to approve the replacement. Like Instacart, I could have added the tip in-app, but instead, I opted to tip upon arrival since the tipping options were pretty rigid. Find a variety. But is Instacart worth it? Thank you Instacart! I contacted our shopper today and she just ignored my messages. I have chatted with several different customer service reps they all said it was going to be escalated it has been hours and no response. Instacart is one of the largest, most widely available same-day grocery delivery services across the United States and Canada. I found instacart and what I thought was a blessing until I found out how they do business.First, off they Don't charge you the shelf price listed at the store they make there own prices and can be inflated as high as 30% on most if not all items, this would include cost-co, superstore, wall mart and pretty much all the stores listed on their site! No confirmation. The shopper himself was very good at communicating with me prior to receiving the order I doubt I'll ever use the service again. You have been warned! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Instacart Customer Service. That's really too bad because my friends have tried other delivery services which do not offer any substitutions or changes and if out of the exact brand of milk you chose - no milk delivered. Placed my order at my door that the whole time it or crediting you this further with directly... 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