What happened? It is unfortunate that my other Mercedes is due for service. Consumer Reports reviews the new 2020 Mercedes-Benz GLE SUV, sharing first impressions before this luxury SUV is formally tested. Within this section you'll find contact details to help with any enquiry. The driver 'seat of my 2016 C class 250 Amg line mercedes was torn(broken stitch es) in November 2018 & mercedes refuses to repair it let alone acknowledge fault in the workmanship,material or design of the seat.I took the car to New Vaal Motors in Bethlehem where i lodged a claim but they said they couldn't do the repairs without authorization nb.this after being told to bring the car as the parts i have waited for more than a month had arrived. Mercedes Benz South Africa was first mentioned on PissedConsumer on Feb 23, 2016 and since then this brand received 24 reviews. A review of Mercedes-Benz South Africa Written by: buyile | 18 Sep 2018, 19:04. I called my wife to fetch me before 08h00 by luck another driver took... on the 13 April, I took my car CLS 63 AMG to MB Northcliff to put new shock absorbers and top up the Water coolant. They believe they have grown the brands to the level that one or two complaints won't dent their brand. MBSA is a supplier of both premium passenger cars and versatile commercial vehicles. The service advisor called the driver to take me back home. Review #2214942 is a subjective opinion of poster. Mercedes-Benz Canada Customer Assistance Centre If you have any questions, enquiries or complaints regarding your vehicle, please contact our Customer Assistance Centre (1-800-387-0100). Contact Mercedes Benz South Africa customer service. PO Box 1717. Contact & review Mercedes-Benz South Africa - rated #0 in Automotive ... 1.I was given a quote of approximately R 68 000.00 to fix the injectors. Sport Has The Power To Transform And Empower Us. Our team regularly receives offers to remove consumer reviews for money. Review #2237844 is a subjective opinion of poster. Mercedes-Benz South Africa reviews, customer feedback & support. Mercedes-Benz's compact crossover pampers passengers with a luxurious interior and provides more space than most sedan trunks. Physical Address Wierda Road (R576/M10 West) Zwartkop Centurion, Contact number: 0800 133 355 / 00800 9 777 7777*, *International dialling must be activated on your phone, Need more info about your next Mercedes-Benz: (012) 677 5544, Mercedes-Benz Roadside Assistance is designed to give you complete peace of mind on the road, 24/7, 365 days a year. GPS coordinates: S 25°50'10.6" E 28°07'38.4" Contact Numbers: Customer Service: 0800 1333 55 / 00800 9 777 7777 . Mercedes-Benz Client Care is devoted to providing complete customer satisfaction and, as today’s vehicles have become increasingly advanced, our service facilities have changed with the times. It is now on 102000. After repairs were done had exactly the same problem and was rectified by cleaning terminals. Call Customer Care on 1-800-FOR-MERCEDES (1-800-367-6372) Email Customer Assistance Center on mercedes_benz@mailca.custhelp.com. Mercedes-Benz E350 CarComplaints.com has 872 complaints on file for Mercedes-Benz vehicles. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Registered name ofprovider: Mercedes-Benz South Africa Limited. Review #1530782 is a subjective opinion of poster. Original review: Dec. 2, 2020. You can call Mercedes Benz South Africa at +2 712 677 1500 phone number, write an email, fill out a contact form on their website www.mercedes-benzsa.co.za, or write a letter to Mercedes-Benz South Africa, PO … Compare Mercedes Benz South Africa vs BMW, WORST CUSTOMER SERVICE EVER- Mercedes Bens Sandton, Pathetic Service From Cargo Motors Klerksdorp ( Worst customer service ever), If you wish that your prior post be removed, submit a notarized letter, That they cannot fix my vehicle without undue delay. I feel they are not working on the car at all, they are servicing other cars (to make their daily income target). this happened yesterday 02.07.2020. could the dirty terminals not have been the problem in the first place and not require the replacement off the alternator????????? Watch Mercedes-Benz. Still, the GLC sits below premier rivals since it's neither the most practical nor the most engaging to drive. And after this article Motor Vehicle Complaints | Consumer Complaints South Africa. User's recommendation: Forget the arrogant MBSA. The vehicle was not ready. Tim Abbott. It has come to our attention that there are individuals posing as representatives of Mercedes-Benz targeting customers about outstanding recalls and service measures on their vehicles. Last Thursday I was told the car is okay, however once their driver picked me up. . I got there at 07h00am in the morning. Mercedes-Benz Australia/Pacific is the importer and wholesaler for a range of passenger cars. If at any stage you would like to be kept in the Mercedes-Benz loop and experience the extensive benefits of our brand, all that you need to do is click on the subscribe page and provide us with your details – we will be ecstatic to have you join the Mercedes-Benz family. The email inadvertently went on to threaten that if I fail to return the vehicle, all rental costs will be on me. Forever Faster. Hence believe not necessary to have replaced my alternator.. i have received no response from Mercedes. The key to a great relationship is communication. I drove the car back to Plettenberg Bay with no further problem. Mercedes-Benz South Africa Limited. Original Styles. Review #2184310 is a subjective opinion of poster. I am certainly taking this up with the highest Merced offices overseas. If you have any questions concerning the Mercedes-Benz services please get in touch with us at 00800 97777777. It is with regret and a heavy heart that I need to reconsider my relationship with Mercedes Benz Going forward. also after collecting my car at Stanmar George, and having paid R21000.00 for repairs i had exactly the same problem on my way back to Plettenberg Bay and had to turn around and take the vehicle back to Stanar motors. Sponsorship requests (Passenger Cars): sponsorship@daimler.com. Or, if you prefer, you can write to us at Customer Services, Mercedes-Benz Cars UK Ltd, Tongwell, Milton Keynes, MK15 8BA. Mercedes-Benz customer assistance / customer care, whilst on the face of it appear to be sympathetic, appear unable to assist. Please select from one of the below option or use live chat to speak with us instantly. We’ll acknowledge your complaint within 5 … So it is with Mercedes’ newest luxury coupe. Review #2043479 is a subjective opinion of poster. I was actually moved enough to post a thought :) I actually do have 2 questions for you if you do not mind. If you’re unhappy with your Mercedes-Benz or the service you’ve received, contact your local Retailer, who will do their best to resolve the issue using their escalation process. Contact number: 0800 133 355 / 00800 9 777 7777*. Their strong tradition is one of innovation, coupled with a drive for superior customer service. Review #1605011 is a subjective opinion of poster. Explore the Mercedes-Benz of South Orlando VIP Rewards Program to learn more about the perks you get when you shop with us, and take a look at our Mercedes-Benz specials, too. Thereafter there was a... My car has been with the Mercedes Benz - Bedfordview for at least 3 weeks. I have never felt undermined by anybody the way that young man undermined me. I purchased parts at Mercedes Bens Sandton, paid with a debit card. I am looking for a better Mercedes Benz dealership to service my cars. You can either write to us at: Mercedes-Benz Financial Services UK Ltd Tongwell, Milton Keynes MK15 8BA Email us at: customerservices-mbfs@daimler.com Or call us on: 0370 847 0700. If, after speaking with your Retailer, you feel that your issue remains unresolved, you can contact the Mercedes-Benz Cars Customer Services team. Whatever the reason, in this page you will find contact information for Mercedes-Benz headquarters, Customer Assistance Center or Customer Relations. Pissed Consumer © 2020 All For more information about PissedConsumer check out our I hope Mercedes Benz is decent enough to see the gravity of the situation. There is not enough information available to create the chart. I am Professor S.Q Mthembu, i live in Kwazulu Natal Pietermaritzburg. I own 4 other Mercedes cars and have been loyal to Mercedes Benz for more than 20 years. the site said "check your email for confirmation link" but no email ever arrived, so my messge was never read.Forget the arrogant MBSA. We’re dedicated to providing you with the best customer experience throughout your Mercedes-Benz ownership. I have been strictly instructed that after returning the boy back to school, I should also go on self quarantine for at least 7 days. Dealership cannot resolve the problem. PUMA - Performance On All Levels. Our team of experts will be able to assist you Monday to Friday, between the hours of 9:00 am and 5:00 pm (EST). The car could not be completed and I was advised that it will be ready for collection on Tuesday before 17:00 oclock. Blog article. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. This will be R10k. Tel: 00800 1 777 7777*, Make a complaint about your Mercedes-Benz. User's recommendation: Be mindful of the attitude of Grand Central Motors management. The price level of this organization is high according to consumer reviews. Whether you need major Mercedes-Benz repairs or simply want to purchase Mercedes-Benz parts , make us your first stop. Review #1425348 is a subjective opinion of poster. If, after speaking to your Retailer, your issue remains unresolved, contact the Customer Services team. Battery tested and 100%. Now, out of the plan. anyway, I wait for what comes out of my complaint. Shop Now & Save! Contact Details: Corporate Social Responsibility queries: csrpta@daimler.com. A review of Mercedes-Benz South Africa; B. buyile. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mercedes-Benz International Customer Service. As a first time lease owner of my fist Mercedes C-class this was a huge disappointment. The first 2 3 days the nominated service advisor was not aware that my car was there, which means nothing was done to the car. Review #1802946 is a subjective opinion of poster. Mercedes-Benz South Africa, a wholly owned subsidiary of Daimler AG, has a history of over 60 years in South Africa as a committed corporate citizen. Consumers are not pleased with Customer service and Discounts and Special Offers. When collecting the vehicle, I noticed that the front bumper has been serious scratched and I showed my service advisor who called the manager that refused to come and even listen to me but rather sent a very rude, clueless, intolerant and racist white man who didnt even want to listen to what I was telling him but rather telling me to take the matter up if I want to. Customer queries or concerns: webmails.southafrica@cac.mercedes-benz.com. Mercedes-Benz Customer Assistance Center on Social Web: Mercedes-Benz Customer Assistance Center Maastricht N.V. The was car was booked for checking and I was told that the vehicle needs service (6.1k) and front Disc + brakes (16k) total amount of approximately 22k. More Mercedes-Benz South Africa Complaints & Reviews. What can we help you with? Not happy with the quality of the services had with Mercedes Centurion ito thoroughness as a repairer.ma. I'm informed that the rear shocks need to be replaced. Dealer locator Customer Service: 0800 133 355 / 00800 9 777 7777*. You can call us on 00800 9777 7777 or email cs.uk@cac.mercedes-benz.com. Ravi Naidoo. I then phoned the dealer where I bought the vehicle (AUDI Centre Pinetown) and I was told that garden City Mercedes Benz must carry on with whats ne, During the maintenance plan I complained multiple time about the problem with a rear noise, Mercedes Centurion would indicate that they could not detect the noise. Do you have something to say about Mercedes Benz South Africa? Really necessary view full Mercedes Benz klerksdorp ( Cargo Motors ) for a at! Is formally tested for MBSA to arrange a courtesy vehicle for me if you have something to say Mercedes... Our team regularly receives offers to remove consumer reviews car could not be completed and was! Are as follows: `` Mercedes Benz South Africa & Executive Director Mercedes-Benz cars Johannesburg Metropolitan Area submit own. 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Reviews the new 2020 Mercedes-Benz GLE SUV, sharing first impressions before this luxury SUV is formally tested,! To Plettenberg Bay with no further problem your profile enough information available to create the chart car...